KEY FEATURES
A complete FinTech solution for the Travel Industry
Unlike other providers, we understand travel and its pain points, Roam’s platform built to solve these challenges and drive your success. There is no other solution currently in the market that offers what Roam can do for your business.
Fixed Client Pricing with Guaranteed FX rates
Historically, international travelers booking trips to Africa had to pay a deposit upfront and a balance months later—both in the travel company’s preferred currency. This exposed clients to unpredictable currency fluctuations, making it impossible to know the true cost of their holiday at the time of booking.
Roam changes this.
By offering guaranteed client pricing at the point of booking, you can now lock in both the deposit and balance payment in the client’s local currency (USD, AUD, GBP, or EUR) at a set price for up to two years. Travel companies still receive payouts in their preferred invoicing currency (USD, ZAR, or EUR), without operational change or FX exposure.
Single currency bookings. Currency Conversions Made Easy
Roam’s technology simplifies global payments by combining your multiple supplier invoices (in ZAR, USD or EUR), into a single currency booking in your clients local currency.
By using our network of global bank accounts and card processing facilities, customers can now pay locally, in a currency they are familiar with. The result is up to a 50% reduction in the amount of payments customers need to make. Less stress = less friction.
Reduced Transaction Costs, Increased Profits
Roam is unmatched when comparing the total transaction cost of multi-currency travel bookings, across credit card or bank transfer. Our reduced costs convert a previous business expense into a profit generator.
Dedicated Finance Support
Our lightning fast receipts and detailed payment reconciliations reduce your back-office admin on every customer transaction. Your personal account manager will help to ensure consistent cashflow through invoice management, balance reminders and refund support.
Outsourcing this function saves on your internal staffing. No extra fees, no hidden costs.
Dashboards, Logins & Insights
Securely manage all your bookings within our Partner Portal. Discover important insights about your booking flows through an easy interface of dashboards and reports. You can track future cash flows, your top selling regions and review a full transaction history.
Instant payment confirmations and automated balance reminders to reduce friction and missed payments.
Seamless Checkout & APIs
Fully branded checkout pages that match your business identity.
Integrate your systems directly with Roam via our fully supported APIs, and present bookings through our seamless checkout experience to keep your customers coming back.
Support and Business Insights
Reconciliations & Deal Recognition
Automated receipts and detailed reconciliations ensure payments are cleared faster, with full detail for simple reconciliations.
Transaction Assistance
Our team is on standby to assist with travellers failed payments, refunds or chargebacks.
Onboarding & Training
Switching to Roam is painless with our dedicated onboarding and training teams.
Insights & Reporting
Use our detailed insights and reporting dashboards to understand your transaction flows like never before.
Optimisation
Our Account Executives work with you to ensure ongoing cost minimisation and profit maximisation with Roam.
“Roam’s capabilities cannot be beaten. Their ability to take care of everything from fixed currency pricing to payouts through a single contract and API has saved us huge amounts of time and resources that we can now divert into revenue-generating activities, and better serving our global customers.”
Lynn Middelmann / General Manager / African Safari Excellence
