OVERVIEW
No hidden fees,
No surprises
Global payments are complex and costly. Roam’s unique approach unlocks value in your transaction flow, while saving customers money.
With average transaction fees as low as 1.2%, please get in touch for a full proposal of how we can help your travel business.
FREQUENTLY ASKED QUESTIONS
How you know
You’re getting the best
Is Roam only for B2C travel companies?
Not at all. We offer services to all parties in the travel vertical, from tour operators and DMC’s, to travel agents and accommodation suppliers. It is best suited to companies whose customers are based internationally.
How else do you help B2B travel companies?
Our accounts payable tools are designed to give agents visibility of upcoming transfers to create seamless and more efficient cashflow management. The Agent Zone allows your agents secure access to their bookings, centrally storing all relevant information that’s conveniently grouped by status for them to manage invoices payable from enquiry through to completion.
How are you different to a payment provider?
Roam isn’t a payment provider in the typical sense, we’re a booking management solution offering traditional and emerging technologies to streamline your operations. We integrate deeply into your business with a team that understands the sensitivities of high touch travel bookings.
How do you charge such low fees?
Like Robin Hood, we believe in sharing. Our volume plays and revolutionary approaches mean we are unmatched when comparing the full cost of your transaction flows to your current solution.
How quickly do payments settle?
Through our global network of bank accounts we typically receive bank transfers on the same day they are sent, with card payments reflecting immediately. Notifications are sent by email to the traveller as soon as funds are reconciled.
How often do you payout?
Your specific payout schedule depends on currency and transaction volume, but we generally settle funds to our clients bi-weekly.
Can we connect our CRM to your API?
Absolutely. Leverage our single unified API though a low-code integration and maintain full control through never leaving your business ecosystem. Our detailed documentation should be all you need, but our developers are on hand if there is anything you are unsure of.
Will I need technical expertise to manage my bookings on the platform?
We’ve built Roam with simplicity at its core, bookings can be created with just a couple of clicks. We’re always available to assist and offer training to empower our clients to work directly within the platform, without any disruption to your regular order of business.
Are there any long-term contracts or hidden fees?
Our pricing is fixed and straight forward so you’ll always know what you’re going to pay. We don’t require you to sign a long-term contract and you’ll never see upfront fees for the solution.
How can I get started with Roam?
Get in touch with us to schedule a demo. Once you think Roam is right for you, we will build a custom proposal based on your payment flows. We usually onboard customers within 2-3 weeks and our Account Management team will be with you every step of the way as you get up and running.
